Preventative

• How do I know what product to use and when to de-worm my horse?
• Do you still have the Preventicare Program?
• Why do I need a prescription in writing to get medications for my horse?
• What other method is there to obtain drug refill and supplements other than driving to the Equine Medical Service Clinic?

Q:   How do I know what product to use and when to de-worm my horse?

A:   Our recommendations on de-worming are published and released both in our newsletters and in a medical bulletin.  Please reference our latest de-worming bulletin on the web site or call our office to have a copy mailed or faxed to you.

Q:   Do you still have the Preventicare Program?

A:   Yes, we continue to provide services on the Preventicare Program.  Due to a reduction in support by Pfizer to the veterinary clinics involved in the program, we have been forced to change a few things about the program.  We no longer advertise, hold meetings on, or heavily market the program and we no longer package the program with a prepay option.  Other than those changes, the program is still in place and follows Pfizer's current program policies and guidelines.  Should you want more information and a list of program requirements, please call our office and speak with Nancy.

Prescriptions and Medications

Q:   Why do I need a prescription in writing to get medications for my horse?

A:   By law we are required to have written prescriptions on file for all prescription medications dispensed and or prescribed.  Additionally, pharmacies should not sell prescription meds without a written script, or a log of the doctors phone authorization for the medication.  We have encountered and been involved in several instances in which local pharmaceutical suppliers were maintaining erroneous records.

Please keep in mind when needing prescription medications that a written script generally takes 24 hours to get to the pharmacy.  Our doctors are out of the office on a regular basis as most appointments are for ambulatory service.  Many of the drugs needed are available at our clinic and are accessible during business hours.  This can be the easiest and fastest way to obtain what you need.  The receptionist can phone your doctor for verbal authorization and make the notation in the medical records as soon as authorized.  Our primary goal is to see to the needs of our clients and patients while observing all federal and state regulations.  We will always be as prompt as possible. 

Q:   What other method is there to obtain drug refill and supplements other than driving to the Equine Medical Service Clinic?

A:   Lately, we have found many of our clients prefer to have us mail or ship their orders through UPS.  The additional cost is nominal and the convenience is wonderful.  We will be glad to work with you to package and ship your order, just let us know.